1. Please fill in all the required information accurately on the reservation page.
2. Proceed with the full payment.
3. Once the payment is completed, your reservation will be confirmed within 1-2 business days. If there is a need to change the reservation date, we will inform you via email or messenger apps.
4. Please visit on your reserved date and time. Show your reservation details to the staff during your visit. 

Before your visit

• Available Languages: Basic English and Japanese (Chinese is not available)
• Please make sure to visit on your reserved date and time.
• Please make a reservation according to the actual number of people visiting. (ex: Please make a payment for 2 if 2 people are going to visit.)
• If you are more than 10 minutes late for your reservation, it will be automatically cancelled and no refunds will be provided.
• The usage time starts from the reserved time, so if you are late, the usage time will be reduced.
• Please do your hair and makeup in advance or at the studio when you arrive.
• We recommend styling your hair neatly, as it makes removing the background from images easier and ensures more natural-looking photos.
• Dresses are available up to a standard size 88.
• Shoes are available for free rental in sizes 240 to 250.
• Man and children dresses are not available.
• For reservation changes and inquiries, please contact help@creatrip.com.

During your visit

• The total usage time is 1 hour (including the dress changing and return time). 
• Only one dress is included in the price. Please make an additional payment if you want to change into more dresses. 
• The price includes admission fee, and rental of dresses, accessories, and props.
• Please use the lockers for your valuables. The studio is not responsible for lost personal items.
• For your convenience, bring a card, as most services require card payment (photo booth, photo printing, additional dress changes, dessert purchases, merchandise purchases, and extension of usage time).
• When using the self-booth, make sure to check your standing position according to each concept right before shooting. Failure to do so may result in undesirable outcomes such as an overly bright face in the photos.
• If you use the self-booth, when selecting the final photo for editing, the remaining original photos will be permanently deleted. It is recommended to save the original photos before proceeding.
• Edited photos from the unmanned concept booth will be available for download on the SELA CASTLE website 2-3 days later.