1. Please fill in all the required information accurately on the reservation page. 
2. Proceed with the deposit payment. 
3. After the payment is completed, your reservation will be confirmed within 1-2 business days. If a change in your reservation date is needed, we will notify you via email or messenger apps. 
4. During your visit, show your reservation details to the staff.
5. During final payment, pay the full amount excluding the deposit you've already paid.

During your visit;

1. Present your reservation details at the information desk on the 11th floor. (You can see your reservation details on the Creatrip My Page.)
2. Please wait for a moment in the waiting area inside the lobby.
3. When your name is called, you will be guided to the consultation room to receive information about the procedure you will undergo, including the process, sequence, and duration of the treatment.
4. After the procedure, if necessary, you can get a prescription and take the medication from a nearby pharmacy or schedule a follow-up visit.

• Please make a reservation at least 2 days before your visit.
• If you are more than 10 minutes late for your reservation, it will be automatically canceled and the deposit will not be refunded.
• If you bring your passport, you can receive a tax refund of 7-10%. To claim your tax refund, please make sure to carry your passport. (Tax refunds are only applicable to payments made on-site.)
• To ensure smooth skin regeneration after the procedure, please avoid drinking alcohol and smoking for a week.
• After the treatment, temporary reactions such as troubles, swelling, bruising, or redness may occur. If they do not improve, please contact us through help@creatrip.com. 
• For detailed information related to the procedures, please refer to the procedure guide information.
• For reservation changes and inquiries, please contact help@creatrip.com.